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FREE SHIPPING
Free shipping on US orders over $90.
HASSLE FREE RETURNS
Changed your mind? We're here to help with returns.
30-DAY WARRANTY
Something wrong? Our warranty has you covered.
Smoking Tips
How to Clean a Grinder in 4 Easy Steps?
Sticky lids & bad taste? Clean your grinder in 4 easy steps!
How to Choose the Best Grinder (Without Overthinking It)
Compare grinder types, materials, and features to find the perfect grinder for yourself.
FAQs
How long does shipping take?
Orders are typically processed within 2-4 business days. Our facility does not operate during weekends or holidays.
Once shipped, packages generally take 5-10 business days to arrive at their destination. However, shipping times may vary depending on factors such as carrier delays, holidays, weather conditions, or other unforeseen circumstances.
What is your return policy?
Returns are accepted within 30 days of delivery for unused items in original packaging.
Do you offer discrete shipping?
Yes! All of our orders are shipped in plain brown shipping boxes.
How can I contact support?
Please email us at hello@heygloop.com. Our operating hours are Monday-Friday, 10 am - 6 pm PST. (We're located in Los Angeles!)